At the heart of management control is group working. Any number of master groups can be established to reflect an organisation's operating regions, divisions, functions, levels, teams etc. Master groups therefore reflect the organisation's vertical structure as this model reflects.

Each group can have any number of group controllers, and members, so the ABC Company group controller can also be a group controller of, for example, Divisions 1 - 3, etc, and Functions 1 - 3, etc, and also Teams 1 - 3, etc, as required. The Division 2 controller can be a controller of Functions 1 - 3, etc, and Teams 1 - 3, etc. In this illustration Team 1 therefore could have 4 controllers.

NB: group controllers, at all levels, are also online training system users in their own right.

In-company managers can register new users and these users will automatically become members of the manager's master group(s). In the above model therefore employee one will be a member of Team 3, Function 1, Division 2 and the ABC Company groups and will appear in each of these group reports.

Any number of sub-groups can be established to reflect an organisation's project environment, or matrix working, or specialist elearning sets. Sub-groups therefore reflect the organisation's horizontal structure, for example a sub-group could consist of employees from teams in any function, and in any division.

Groups, sub-group members and group controllers are set-up by HRD East Africa consultants. Controllers could be directors, line managers, team leaders, training managers, mentors/coaches, or assigned external tutors. HRD East Africa training partners would be controllers of the top level (for administration purposes) and could be controllers of groups in need of blended learning solutions.

Therefore, for example Division 2 group controller could produce separate online training reports for Functions 1 - 3, etc, and separate reports for Teams 1 -3, etc, and separate reports for Division 2. See Master & Sub Groups

NB: For an overview of a group controller's online training facilities see Training Records